Ts&Cs

CONSULTATION & TRIAL

Consultations & Trials are carried out at your home or place of choosing. I’m fully mobile so I come to you.

During busy periods i like to schedule trials for a Sunday. If this isn’t suitable i will be able to advise you of my availability for during the week.

PAYMENT TERMS

To secure your wedding date in advance of your wedding day and consultation, a non-refundable deposit is required to confirm your wedding date.

• Deposits are £25

This is deducted from your wedding day services and can be paid by BACS.
The deposit is required within 7 days to secure your booking, otherwise, your date will be made available to other brides.

Failure to make payment will result in cancellation of your booking.

CANCELLATION

• Cancellation of the booking by myself will result in a refund of 100% of costs paid by the client. In the unlikely event that I am unable to make your wedding appointment due to an emergency, an act of god, or severe illness. I will try to find you an alternative artist whom I highly recommend. They will receive a brief and any products required that they might not have in their kit.

• Cancellation of the booking by the client. Payments already made will not be refunded. If you need to cancel an appointment please contact Sarah as soon as possible.

• If the cancellation is made within 7 days of the wedding the full balance will be charged.

Sarah is happy to make adjustments to the bridal party numbers. If any members cancel less than 7 days prior to the wedding date the client will incur a 30% surcharge of the cost of what was quoted.

If consultation bookings are cancelled giving less than 24 hour’s notice the client will incur a £30 surcharge. In extreme circumstances, this may waver but it is up to Sarah’s discretion.

In the event of a complete cancellation due to COVID-19 the client will receive money back, if paid in full. However all booking fees and charges for work done (trials + admin) will be retained by Sarah.

If Sarah is unable to attend your wedding day due to having symptoms of COVID-19 and the need to self-isolate we endeavor to find a makeup artist to act as a replacement.  If an alternative MUA is not an option the client will receive a refund of 100% of money paid.

CLIENT RESPONSIBILITY

It’s the client’s responsibility to make Sarah aware of any known allergies or skin sensitivities that they or their bridal party may have. On the rare occasion that any of the bridal party have any contagious skin infections, Sarah will refuse treatment. Skin conditions should be reported by the client to Sarah prior to application. If need be, a sample test of makeup may be performed on the skin to test reaction. Sarah recommends a consultation for this reason.

*The client agrees to release Sarah M S Swain, from liability for any skin complications due to allergic reactions.

All brushes, tools and makeup products are kept sanitary and are sanitised between every makeup application. 

LIABILITY

Sarah is not liable for any suppliers that she recommends. Any assisting makeup artists will be required to have the relevant insurance. Sarah has public liability insurance and is insured by AXA Insurance

Wedding Insurance

It is advisable for the client to obtain wedding insurance.

Image Usage

Sarah may photograph you at your consultation and wedding day. They will be used for social media use and portfolio. Please state if you would not like any photos taken/used for marketing.